READY TO SUPPORT
As a gpexe teammate, you’ll always find someone ready to support you.
Find out all the advantages dedicated to you.
EASY SETUP
We will immediately place you in a condition to take full advantage of the system, right from day one, training you directly on both the use of the instruments and on the data interpretation.
BE INDEPENDENT
You can also independently broaden your knowledge, from both an operative and scientific point of view, through our tutorials and first-use guides available on the web app. For any customised or general communication, you will be notified via pop-ups on the web app.
TECH SUPPORT IN 4 HOURS
Getting in touch with us is always quick and easy: through a dedicated web form, you can open a support ticket. Email/remote technical support is provided within 4 working hours.
YOUR FEEDBACK COUNTS
Your feedback allows us to constantly improve our web app and smoothen your workflow. The software and the firmware will be automatically updated to the latest releases on a regular basis.
FREE REPLACEMENT IN 2 DAYS
Rest assured that if you need to replace hardware components under warranty, we will ship a free replacement within 2 working days and organize the collection of the component requiring replacement, so that you don’t waste any precious time.
JOIN OUR WEBINARS
We grow and learn together with our clients, matching theory and experiences on the field at the top levels, thanks to regular events, webinars and dedicated cocktails.
CONSULTING AREAS
